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Terms and Conditions

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Effective Date: September 16, 2025

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Welcome to Redman CPA Solutions ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our IT, tax preparation, and bookkeeping services, as well as our website and client portal (collectively, the "Services"). By engaging our Services, you ("you" or "Client") agree to be bound by these Terms. Please read them carefully.

 

1. Scope of Services

Redman CPA Solutions provides IT support, tax preparation, and bookkeeping services as agreed upon in writing or through a service agreement. The scope of Services will be outlined in a separate engagement letter, contract, or client portal agreement, specifying the deliverables, timelines, and fees.

  • Tax Preparation: We prepare federal, state, and local tax returns based on the information you provide. We are not responsible for auditing or verifying the accuracy of the information provided unless expressly agreed.

  • Bookkeeping: We provide bookkeeping services, including financial recordkeeping and reporting, based on the data you supply.

  • IT Services: We offer IT support, including system maintenance, cybersecurity, and technical support, as outlined in your service agreement.

2. Client Responsibilities

To enable us to provide our Services effectively, you agree to:

  • Provide accurate, complete, and timely information necessary for tax preparation, bookkeeping, or IT services.

  • Promptly respond to requests for additional information or clarification.

  • Notify us of any changes to your contact information, financial status, or IT systems that may impact our Services.

  • Comply with all applicable laws and regulations, including tax filing requirements.

3. Fees and Payment

  • Service Fees: Fees for our Services will be outlined in the engagement letter or service agreement. Additional fees may apply for out-of-scope work, subject to your prior approval.

  • Payment Terms: Payments are due within 30 days of invoice receipt unless otherwise specified. Late payments may incur interest at a rate of 1.5% per month or the maximum rate allowed by law.

  • Refunds: Fees for completed Services are non-refundable. Refunds for incomplete Services may be issued at our discretion, subject to the terms of the service agreement.

4. Confidentiality

We will treat your personal and financial information as confidential in accordance with our Privacy Policy. We will not disclose your information to third parties except as necessary to provide our Services, comply with legal requirements, or with your explicit consent.

5. Intellectual Property

All materials, tools, software, or processes developed by Redman CPA Solutions in connection with our Services remain our intellectual property. You are granted a non-exclusive, non-transferable license to use any deliverables provided as part of the Services solely for your internal business purposes.

6. Limitation of Liability

  • Our Services are provided on an "as-is" basis. We make no warranties, express or implied, regarding the accuracy, completeness, or suitability of our Services for your specific needs.

  • To the fullest extent permitted by law, Redman CPA Solutions shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our Services, including but not limited to financial losses, data breaches, or tax penalties.

  • Our total liability for any claim arising from our Services shall not exceed the fees paid by you for the specific Service giving rise to the claim.

7. Indemnification

You agree to indemnify and hold harmless Redman CPA Solutions, its employees, and agents from any claims, damages, or liabilities arising from:

  • Inaccurate or incomplete information provided by you.

  • Your failure to comply with applicable laws or regulations.

  • Your misuse of our Services or deliverables.

8. Termination

  • By You: You may terminate our Services by providing written notice, subject to any outstanding fees or obligations outlined in the service agreement.

  • By Us: We may terminate our Services if you fail to meet your obligations under these Terms, including non-payment or failure to provide necessary information, after providing reasonable notice and an opportunity to cure.

  • Upon termination, we will provide any completed deliverables, and you remain responsible for payment for Services rendered.

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of the state in which Redman CPA Solutions is headquartered, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved through good-faith negotiation. If negotiation fails, disputes will be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.

10. Force Majeure

We are not liable for delays or failure to perform our Services due to events beyond our reasonable control, including natural disasters, government actions, or significant technological disruptions.

11. Modifications to Services or Terms

We reserve the right to modify our Services or these Terms at any time. We will notify you of significant changes by posting the updated Terms on our website or by contacting you directly. Continued use of our Services after such changes constitutes your acceptance of the revised Terms.

12. Third-Party Services

Our Services may involve the use of third-party software, platforms, or tools (e.g., tax software or cloud storage providers). We are not responsible for the performance, security, or terms of use of these third-party services, and you agree to comply with their respective terms.

13. No Professional Advice Without Engagement

Information provided on our website, client portal, or through general communications does not constitute professional tax, financial, or IT advice unless you have formally engaged our Services through a service agreement.

14. Entire Agreement

These Terms, together with any engagement letter or service agreement, constitute the entire agreement between you and Redman CPA Solutions regarding the Services. They supersede any prior agreements or understandings, whether written or oral.

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing Redman CPA Solutions.

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